Introduction
Welcome to AI property Manager (“we,” “our,” or “us”). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered property management platform.
By using AI property Manager, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the service.
Summary: We collect only the data we need to provide our service, we never sell your data, and you have full control over your information at any time.
Data We Collect
We collect several types of information in connection with the operation of the AI property Manager platform:
Information You Provide Directly
- Account registration information (name, email address, phone number)
- Property and unit information (addresses, descriptions, photos)
- Tenant information added by landlords (names, contact details, lease terms)
- Payment and billing information (processed securely through Stripe — we do not store full card numbers)
- Communications and messages sent through the platform
- Support requests and correspondence with our team
Information Collected Automatically
- Usage data (pages visited, features used, session duration)
- Device information (browser type, operating system, IP address)
- Cookies and similar tracking technologies (see Cookies section)
- Log data (access times, error logs, API requests)
How We Use Your Data
We use the information we collect for the following purposes:
- Service Delivery: To operate, maintain, and improve the AI property Manager platform and AI features.
- Communication: To send service notifications, product updates, and support responses.
- AI Training: To improve AI response quality using aggregated, anonymised interaction data only — never personally identifiable information.
- Security: To detect, prevent, and address technical issues, fraud, and security threats.
- Legal Compliance: To comply with applicable laws and legal obligations.
- Analytics: To understand usage patterns and improve our product.
We do not use your personal data for advertising purposes or sell it to any third parties — ever.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating the platform (e.g., Stripe for payments, AWS for hosting, SendGrid for email delivery). These providers are contractually bound to use data only as instructed.
- Legal Requirements: When required by law, court order, or other legal process, or to protect the rights, property, or safety of AI property Manager, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files placed on your device. We use:
- Essential Cookies: Required for the platform to function correctly (e.g., session authentication).
- Analytics Cookies: To understand how users interact with our platform (Google Analytics, anonymised).
- Preference Cookies: To remember your settings and preferences.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
Security
We take data security seriously and implement industry-standard measures to protect your information:
- All data transmitted between your browser and our servers is encrypted using TLS 1.3
- Data stored in our databases is encrypted at rest using AES-256 encryption
- We maintain SOC 2 Type II certification, audited annually by an independent firm
- Access to production systems is strictly controlled with multi-factor authentication
- Regular penetration testing and security audits are conducted
No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (“right to be forgotten”).
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to certain types of data processing.
- Withdrawal: Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us at privacy@AI property Manager.com. We will respond within 30 days.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service. When you close your account, we delete or anonymise your data within 90 days, except where we are required to retain it for legal, tax, or regulatory purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform at least 14 days before the changes take effect. Your continued use of the service after changes take effect constitutes acceptance of the revised policy.
If you have questions, concerns, or requests relating to this Privacy Policy, please contact our Privacy Team:
- Email: info@aipropertymanager.com
- Address: AI property Manager Inc., 1234 Innovation Drive, Miami, Florida 33101
- Phone: +1 234 567 6900